Shipping Information:
Processing Time: Orders are typically processed within 5-7 business days after payment confirmation.
Shipping Methods:
Standard Shipping: 3-5 business days delivery time after processing.
Expedited Shipping: 1-2 business days delivery time after processing (additional fees may apply).
Shipping Destinations: We currently ship to addresses within the United States. For international shipping inquiries, please contact our customer support team.
Shipping Costs: Shipping costs are calculated based on the weight of your order and the selected shipping method during checkout.
Order Tracking: Once your order has been shipped, you will receive a tracking number via email to track the status of your shipment.
Delivery Issues: If you encounter any issues with your delivery, please contact our customer support team for assistance.
Return and Exchange Policy:
Returns Eligibility: We accept returns within 7 days of purchase for most items that are unused, undamaged, and in their original packaging.
Return Process:
Contact Customer Support: Please contact our customer support team to initiate the return process and receive a return authorization.
Package Your Item: Pack the item securely in its original packaging, including any accessories or documentation that came with it.
Ship Your Item: Ship the package back to us using a trackable shipping method of your choice. Please note that return shipping costs are the responsibility of the customer.
Inspection and Refund: Once we receive and inspect the returned item, we will process your refund or exchange according to our policy.
Refund Timeframe: Refunds are typically processed within 5-7 business days after we receive the returned item. Please note that the refund timeframe may vary depending on your payment method.
Exchanges: If you wish to exchange an item for a different size or color, please indicate your preference when contacting customer support for the return authorization.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly.